1.1. Despize.com is a boosting service that helps its customers to reach certain heights in popular online games such as World of Warcraft, Call of Duty, and many more. We are dealing with a routine so you can enjoy the game. We do not claim to be the owners or representatives of the trademarks, brands and intellectual properties of others – they remain the property of their original copyright owners.
1.2. Despize.com is operated by the legal entity Despize UAB. The User Agreement and these Conditions shall be governed by and construed in accordance with the law of Lithuania.
1.3. All products and services available on the Site are delivered via digital delivery means such as email or in-game (online) services. We deliver the service only through players that possess high skill in the game.
1.4. The Site does not offer any physical products or property, therefore is not obligated to send any goods to addresses of its customers.
1.5. Despize.com does not guarantee that the descriptions of all or any products displayed on the site are 100% accurate. This is mainly due to the difficulty inherent with operating within a proposed time limit. However, we have done our best to explain the content on the Site and its services as correctly and realistically as possible.
1.6. Despize.com reserves the right to change or alter any of the Site’s content, conditions, terms, or policies, as well as our respective extensions, at any time and without notice. By using any service that the Site offers, you agree that Despize.com can’t be liable or accountable to you for any modification, suspension or discontinuance of the services.
1.7. Despize.com gives you a limited license to access the Site with the sole purpose to purchase or use the services and products offered for personal use only. You are also allowed to review the page, but not copy its content, design or program code. In cases such as that we shall contact the one in violation with a demand to remove the copied part of the Site. In case of refusal to remove the copied part by the violator a legal case shall be started in which we shall claim our rights and all taxes and fees will be at the expense of the one in violation.
1.8. Despize.com does not permit without obtaining our prior written consent to do the following: downloading (other than page caching), reproducing, duplicating, copying any content of Despize.com such as (including but not limited to): product listings, descriptions, prices; using or framing any trademarks, logos, or other proprietary information (including images, text, page layout or forms); using ” hidden text ” utilizing Despize.com name or trademarks; or any exploitation of the content for commercial or inappropriate purposes.
1.9. The compilation of the combined content on the Site is the exclusive property of Despize.com.
1.10. All software used on the Site is the property of Despize.com or its software suppliers and is protected by law.
1.11. All submitted art content remains the copyright of its original copyright holder. Images are for personal use.
1.12. Despize.com does not intend to infringe upon any legitimate intellectual right, artistic right or any registered copyright. If you are the rightful owner of any of the Artwork posted here, and you do not want it to be displayed or if you require a suitable credit, then please contact us and we will immediately fulfill whatever requirement you have for the image to be removed or to provide credit where it is due. The Art used in the Site does not gain any financial benefit for us, we do not sell or claim rights on it.
1.13. All artwork found on the Site is believed to be in the “public domain”. We give credit to Blizzard Entertainment, Riot Games, Valve and other companies for the character artworks and any derivatives.
1.14. We do not intend to infringe upon any intellectual right. Our sole purpose is to give our clients the chance to evolve and grow their gaming skills, providing them with the opportunity to play in a more competitive environment and on the level they deserve.
1.15. Despize.com may also include links and pointers to Internet sites maintained by third parties. We do not operate or control any information, products or services appearing on or offered through these third-party sites, nor are we responsible for examining or evaluating these third-party sites, and we do not assume any responsibility or liability for any actions, products, or content related to these third-party sites.
1.16. Despize.com.com isn’t endorsed or in any way affiliated with Blizzard Entertainment, Riot Games, Valve, Activision and any other company. It doesn’t reflect the views or opinions of Blizzard Entertainment, Riot Games, Valve, Activision or anyone officially involved in producing or managing Overwatch, League of Legends, Dota2 and the other games cited in this website. Overwatch and Blizzard Entertainment are trademarks or registered trademarks of Blizzard Entertainment, Inc. in the U.S. and/or other countries.
2. CUSTOMER RIGHTS
2.1. Customers have the right to contact our live support or admins at any time if a problem with their current or future order arises or if they have any other concerns about our service
2.2. Customers have the right to monitor their order progress and communicate with their boosters or site support for additional information.
2.3. Customers have the right to request changing of their booster if their current one is not performing at the expected level or is delaying the completion of their order for an unreasonable amount of time without excuse.
2.4. Customers have the right to rate, comment and give feedback for our service.
2.5. Customers have the right to the pre-request booster that they like best. However, if the chosen booster is too occupied, we’ll switch it to someone else.
2.7. Customers with limited rights provided by Despize.com can view all parts of the Site (visible and available to clients) and are permitted to voice their opinions on them and in cases of errors, bugs, or inaccuracy of the information to contact the admins and request maintenance.
2.8. Customers have the right to receive an appropriate reward (with a minimum value of one-hour coaching session) in a case where our boosters offer you service that Despize.com provides, without using the Site (private boosting/coaching) for which the customer should provide proof to the admins (screenshot, text logs etc.).
2.9. Customers have the right to receive their service with a discount in the cases promised or using the periodic promotion codes.
2.10. Customers can contact the admins with a demand to remove content that is their copyright or violates their legal rights or offends them in any way.
2.11. Customers have the right to receive all listed services as they are described.
2.12. Customers have the rights to ask for a refund in terms of the Site’s credits if for any reason the account they wanted to place the service on, is by any means compromised by the Site or the booster operating on it (IE: bans, change of the details etc).
2.13. All the payment related queries can be forwarded to firstname.lastname@example.org.
3.2. You agree to cooperate in case of an investigation by Despize.com regarding fraudulent or improper activities such as (including but not limited to): false claims regarding non-receipt of products or services, fraudulent chargebacks, stealing of property or ideas belonging to or entrusted to Despize.com.
3.3. Customers accept by using our services that they are aware and know what they are paying for, and that the Service you are paying for matches your In-Game information. If there are errors in the information you provide when purchasing service from us may result in a delay of your boost or reducing the amount of wins/divisions/ranks that you wanted to the amount that the price paid by you matches the correct information of your account.
3.4. Customers are allowed to post comments, ratings and feedback for our site. Customers are forbidden from using any kind of communication platform that is not the website chat to communicate with their assigned booster, and will indemnify the website in the case of such an event from all the damages that might occur, due to the website not having power or control of what happens outside its bounds.
3.6. Customers accept that by buying our Service you are aware that you cannot dispute any purchase with Despize.com after the Service is done or the service has been partially completed, and that you as a customer cannot violate the rules of Charge Backs stipulated in any payment method provided on the Site.
3.7. Customers accept that the boosters have the right to change your in-game settings and specifics of the game we provide service for, so that they might perform to the best of their abilities. For such changes, all customers have the right to be informed in advance.
3.8. You accept not to play any ranked games while your orders are in progress, or in any way attempt to hinder the progress of your order. If you don’t follow this rule, we reserve the right to mark your order as completed without a refund or to finish your order after reducing your boost with the number of ranked games you have played. Exceptions can be made only for “per win” or “Duo Queue” orders after consulting with your personal booster or the Site support in advance.
3.9. Customers purchasing services that have failed to fill in the correct information about their current rank will be required to pay extra in direct relation to the difference between the prices of the incorrect information and the accurate one according to our price lists, if they wish the order to be completed.
3.11. Customers agree that Despize.com will not be held responsible for any actions following our service taken by Blizzard Entertainment, Riot Games or any other company involved with the services you purchased on your account, including, but not limited to: suspensions, restrictions, banning or any further method of penalization. Refunds will not be given in these cases.
3.13 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
4. CANCELLATION AND REFUND POLICY
Customers have the ability to cancel their order with full or partial refunds in the following cases:
4.1 All the orders placed will be started in the period of 24 hours AFTER the purchase. In the unfortunate event where we are not able to start an order before 24 hours, customers have the right to ask for a complete refund of the order, which will be given no question asked. Refunds typically take 5-7 working days to reflect on the customers’ account.
4.2 Your order was cancelled by Despize.com.
4.3 You do not like the quality of service provided by Despize.com. Due to this case, we have to investigate all details before refund.
4.4. You have the right to cancel the order before Despize.com’s boosters start to work. When you provide details and accept the work process the cancellation is impossible.